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Zendesk

Customer service platform with ticketing and AI agents.

Zendesk handles support tickets from email, chat, phone and social in one place, and its AI agents and copilot help resolve issues and draft replies. It scales from small teams to large contact centers. Plans are priced per agent; there is a free trial.

What it's good for

  • Ticketing for a growing team
  • AI-drafted replies

Pricing

PlanPricingWhat you get
Support Team$19/agent/moCore ticketing
Suite Team$55/agent/moAll channels, AI agents
Suite Professional$115/agent/moAdvanced automation

Prices checked Nov 9

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